• 纽约7号地铁站法拉盛新增了客户服务台，提供半价票、换过期卡等便民措施，其中客服中心提供中文服务，方便不懂英文的亚裔朋友。该地铁站还增加了两名华裔员工，提供普通话和广东话服务。此外，纽约市将在地铁站增加15个类似的客户服务中心，提供更多语言服务和便利措施。

    1、社区和地铁站介绍今天来到纽约华安社区法拉盛7号地铁站，告诉大家一个好消息，现在下去新闻说现在地铁站里可以买半价、换过期卡等等便民的措施。

    新增客户服务台大家可以看到纽约MPA在地铁站里新增了一个客户服务台，这个顾客服务中心是刚刚开放的，最厉害的是这个客服中心提供中文服务，这下方便了很多懂英文的朋友们。

    2、7号地铁站情况

    这个7号地铁站在华人社区法拉盛，所以亚裔的朋友比较多。刚才说到了，刚才拍的那个地铁站的客服中心提供兑换过去的地铁卡，帮助长者之残疾人士用非接触感位系統的omny的付麦等服努。新闻说7号地铁站现在新增加了两名华裔的员工，他们可以讲普通话，广东话非常好。

    3、地铁站计划

    那新闻说像刚才那种大的客户中心在年底会在纽约市的地铁站增加至15个，那给大家说一下，此处新增的三处客服中心新闻说分别位于曼哈顿的34街的滨州车站、皇后区的法拉盛以及这个史丹顿岛的圣乔治地铁站，看打围的是7号地铁站新正在新建的新增的地铁出口。

    New York City's No. 7 subway station in Flushing has added a customer service counter, offering half-price tickets and exchanging expired cards. The center provides Chinese services, making it easier for Asian Americans who don't speak English. The station has also added two Chinese-American staff members to provide Mandarin and Cantonese services. In addition, New York City will add 15 similar customer service counters at subway stations, providing more language services and conveniences.

    1. Community and Station Introduction: Today, I'm at the No. 7 subway station in Flushing, New York's Hua'an neighborhood, with good news. News reports say the station now offers half-price tickets, exchanging expired cards, and other convenient services.

    New Customer Service Counter: As you can see, the New York MPA has added a new customer service counter at the station. This customer service center just opened, and best of all, it offers Chinese services, making it much more convenient for English-speaking customers.

    2. Information about No. 7 Station

    No. 7 Station is located in Flushing, a Chinese community, so it has a high population of Asian Americans. As mentioned earlier, the customer service center at the subway station I photographed offers redemption services for used MetroCards and helps seniors and people with disabilities use contactless payment systems like Omni Pay. News reports say that the 7th subway station has added two new Chinese employees who speak Mandarin and Cantonese very well.

    3. Subway Station Plans

    The news reports say that large customer service centers like the one mentioned earlier will increase to 15 subway stations in New York City by the end of the year. The news reports indicate that the three new centers are located at Penn State Station on 34th Street in Manhattan, Flushing in Queens, and St. George Station in Staten Island. The fenced-off area is at the newly constructed exit of the 7th subway station.

    4、罗斯福大道梅西百货客服中心

    那新闻说由于疫情期间停用的售票停廊改造，配备增强照明以及醒目的招牌提供指路兑换过去地铁卡加入打折项目，帮助持半价集运卡的长者及残阵人士转用的mnyomny付费等等。那给大家说一下，传说就法拉盛地铁站内的客户中心，是位于罗斯福大道梅西百货一侧的出入口，刚才已经拍给大家看了，那这个法拉盛7号地铁站客服中心的服务时间是每天早上的7点到晩上11点，有包括其他在内的两名华裔员工，他们提供中文、粤语以及福州话的语言服务，那这个营业的时间是每周三至周日的下午3点-11点结束。

    5、mta在布鲁克林设立客服中心

    那新闻说，在2月7日mta在布鲁克林康尼岛、斯蒂威尔大道和大西洋大道巴克菜中心地铁站以及布朗市区的61街洋基体育站三次地铁站设立第一批客服中心，那此次开放的第三处则为第二批客服中心，也将选址人流众多的地铁站。

    6、客服中心护增至全市15处

    扩增至全市的15处，其中就包括纽约的时代广场以及马卡顿下城的富尔顿街，黄河区的74街，杰克逊高地等等地铁站，这纽约可以把电动车自行车都可以带进地铁站了。MNY好了，非常开心7号地铁站提供的这个中文服务，那我自己是买的月票，一个月是127块美元，还可以搭乘公共汽车。

    4. Macy's Customer Service Center at Roosevelt Avenue

    The news reports that the ticket lobby, which was closed during the pandemic, has been renovated and equipped with enhanced lighting and prominent signage. It provides directions to redeem existing MetroCards for discounted fares, and helps seniors and people with disabilities who hold half-price commuter cards transition to mnyomny fare. Let me explain: the customer service center at the Flushing subway station is located at the entrance and exit on the Roosevelt Avenue side of Macy's. I've already taken a photo of it. The Flushing Subway Station 7 customer service center is open daily from 7:00 AM to 11:00 PM. Two Chinese employees, including one from the other, provide language services in Chinese, Cantonese, and Fuzhou dialect. The center is open Wednesday through Sunday from 3:00 PM to 11:00 PM.

    5. MTA Opens Customer Service Center in Brooklyn

    The news reports that on February 7th, the MTA opened its first batch of customer service centers at the Coney Island, Stillwell and Atlantic Avenues, Bucknell Center subway stations in Brooklyn, and the 61st Street Yankee Stadium station in downtown Brooklyn. The third location opening today is the second batch of customer service centers, also located in high-traffic stations.

    6. Customer Service Centers Expand to 15 Locations Citywide

    The expansion to 15 locations citywide includes stations like Times Square, Fulton Street in downtown Macedon, 74th Street in the Yellow River, and Jackson Heights. New York now allows electric bikes and bicycles into subway stations. MNY, I'm very happy about the Chinese service at the 7th subway station. I have a monthly pass for $127, which also includes bus rides.